Six months later, and we have the same problem, and we have been advised once again to move to a new server to fix the issue. Normally this would take around 6-8 hours, but we are hampered by the fact that the domain registration company that Ciderspace is registered on does not provide weekend support. Had Eukhost provided us with notice of their withdrawal of functionality, we could have preplanned that bit, but they chose to do it on a Saturday evening.
What this means is that we will struggle to resolve this problem on a Sunday although we're looking at alternatives. For any significant news, we'll post them on our temporary blog whilst we recommend that you follow us on Twitter, via the @ytfcciderspace account. We'll keep people updated via both sources as much as possible. Apologies again, for the irritance and inconvenience caused.